Dashboard

Real-time overview of your AI front desk

+12%
847
Calls Handled
+28%
156
Texts Sent
+34%
89
Appointments Booked
+18%
$24.5k
Revenue Saved
Recent Activity View All
Incoming call answered
Booked cleaning appointment for Sarah M. on Jan 24
2 min ago
Missed call text-back sent
Automated response to (951) 555-0142
8 min ago
New 2-star review detected
"Waited over an hour for my appointment..."
15 min ago
Chat conversation completed
Answered insurance question for Mike T.
23 min ago
Appointment reminder sent
Reminded James K. about tomorrow's 2pm visit
31 min ago
Live Chat Open Full View
JD
Hi, do you accept Delta Dental insurance?
AI
Yes! We accept Delta Dental PPO and Premier plans. Would you like me to verify your specific coverage?
JD
That would be great. Can I also book a cleaning?
AI
Absolutely! I have openings this Thursday at 10am or 2pm, and Friday at 9am. Which works best for you?

AI Phone Agent

Answers calls 24/7, books appointments, handles FAQs

98.5%
Answer Rate
1.2s
Avg Response Time
4.8/5
Caller Satisfaction
Recent Calls View Call Log
(951) 555-0198 - New Patient Inquiry
Booked initial exam for Jan 25, 3:00 PM • Duration: 2:34
5 min ago
(951) 555-0234 - Reschedule Request
Moved appointment from Jan 22 to Jan 29 • Duration: 1:12
18 min ago
(951) 555-0087 - Insurance Question
Confirmed Cigna PPO coverage • Duration: 0:58
32 min ago

Missed Call Text-Back

Instantly texts when a call is missed, recovers lost leads

9:41 AM
West Coast Dental
Today 9:38 AM
Hi! We noticed we missed your call. How can we help you today? Reply BOOK to schedule an appointment or just tell us what you need! 😊
BOOK
Great! I'd be happy to help you book an appointment. We have openings: 📅 Tomorrow (Jan 22) at 10am or 2pm 📅 Thursday (Jan 23) at 9am or 3pm Which works best for you?
Thursday 3pm works
Perfect! You're all set for Thursday, Jan 23rd at 3:00 PM. We'll send you a reminder the day before. See you then! 🦷✨
1

Call Comes In

Patient calls but front desk is busy with another patient

2

Instant Text Sent

Within 30 seconds, AI sends a friendly text message

3

AI Handles Conversation

Books appointment, answers questions, or routes to staff

4

Appointment Booked

Patient is scheduled without ever talking to a human

Review Monitor

Monitors reviews, alerts on negatives, suggests responses

4.2
Average Rating
337
Total Reviews
3
Need Attention
Reviews Needing Attention View All Reviews
Google
★ ★ ★ ★ ★
"The wait is over two hours to be seen! If I have an appointment at 11am and I arrive at 10:30am and I'm still waiting at 12:20pm this is not acceptable!"
John M. • 2 hours ago
Yelp
★ ★ ★ ★ ★
"Staff is nice but I've been calling for 2 weeks trying to reschedule and no one ever calls back. Finally just showed up in person."
Maria S. • 1 day ago

Chat Assistant

Website chat + SMS conversations, available 24/7

Live Conversations 3 Active
SM
What are your hours on Saturday?
AI
We're open Saturdays from 8am to 2pm! Would you like to schedule an appointment?
SM
Yes please, do you have anything around 10am?
AI
I have 10:00 AM and 10:30 AM available this Saturday. Which would you prefer? And may I have your name and phone number to complete the booking?
Widget Preview

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Settings

Configure your AI agents and integrations

Business Information

AI Agent Settings

Phone Agent

Answer incoming calls with AI

Missed Call Text-Back

Auto-text when calls are missed

Review Monitoring

Alert on new reviews

Chat Assistant

Website and SMS chat

API Configuration